** While your testing, don't save the game. Repeat steps 1 - 3 till there is no more files to check. Delete the localthumbcache.package from the Sims 4 folder to help remove any traces of the mods or cc that were installed.Ĥ. Load the game to make sure it loads and everything is good.ģ. Move all the mods and cc out into a temporary folder on the desktop.Ģ. EA/Maxis aren't responsible for broken mods/cc. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. Mods (Put these back one by one to make sure they all still work)Ĭustom content can become outdated with most new game patches. Custom content like clothing, hair, skins, and makeup (leave out slot_00000001.save which is the autosave. Tray Folder (Sims/Houses/Commercial lots and rooms) However, if everything is playing okay then start putting the files back. To make sure the install files and such are in working order.Ĥ. In Origin > Game Library - right-click on Sims 4 and select Repair. Renaming it or moving it to the desktop will help you have a backup and keep your Sims 4 files safe.ģ. The game will create a new folder next time you launch the game. Rename the Sims 4 folder to Sims 4_Backup. Click Start > Documents > Electronic Arts and look for the Sims 4 folder.Ģ. You can reset your user folder by renaming it or moving it to the desktop and playing the game so it makes a new Sims 4 folder. heard of this issue happening to some players and I've read where some players have luck with resetting their Sims 4 folder.Information, Guides and Announcements for the EA app.
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